1 reviews | Active since May 2020
FIX YOUR CALL CENTER
I have an error message and i called the DSTV help line Type in your account or id number followed by # select 2 to clear an online message after the E type your error please wait while we try to fix your error call ends
i dial back and go through the entire process Type in your account or id number followed by # select 2 to clear an online message after the E type your error please wait while we try to fix your error call ends
i dial back and go through the entire process Type in your account or id number followed by # select 2 to clear an online message after the E type your error please wait while we try to fix your error call ends
WHAT A PATHETIC SERVICE FROM A SO-CALLED REPUTABLE COMPANY. ATLEAST EMPLOY COMPETENT PEOPLE THAT CAN IMPLEMENT A WORKING SYSTEM.
THIS IS THE LEVEL OF SERVICE WE HAVE TO PUT UP WITH. IT SURELY SAYS ALOT ABOUT SENIOR MANAGEMENT COMPETENCE. SUCH WORLD CLASS SERVICE!
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. Currently our operating hours have changed since the nation wide lock-down and our contact center operates between 8AM to 8PM Monday to Sunday.
You may use other channels for correspondence , Live Chat kindly use this link https://now.dstv.com and at the bottom right select Live Chat. Social Media, Face book and Twitter or send us an email.
Please be assured of our best service and intentions at all times.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. Currently our operating hours have changed since the nation wide lock-down and our contact center operates between 8AM to 8PM Monday to Sunday.
You may use other channels for correspondence , Live Chat kindly use this link https://now.dstv.com and at the bottom right select Live Chat. Social Media, Face book and Twitter or send us an email.
Please be assured of our best service and intentions at all times.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,