FIX YOUR BILLING SYSTEM

<p>I quit my DSTV subscription in April. Since then, I have had very many conversations with very many service centre agents. DSTV keeps billing me a random amount. Every single agent I speak to acknowledges that I do not owe the money; every single one says they've 'escalated to Finance' to sort it out, and every single month without fail, the charges reappear. So many promises to sort it out 'for good', 6 months later and nothing has changed.</p> <p> </p> <p>They have now handed my account over to debt collectors. I have spent about 4 hours of my precious time hitting my head against the brick wall of DSTV's broken internal systems, and have run out of ways to try get them to actually do something about this. Enough is enough. STOP CHARGING ME MONEY I DO NOT OWE YOU.</p>