PL
Penelope L
1 reviews | Active since Feb 2020
30 Mar 2020, 18:05
Fix TV error E145-4
I am so disappointed... 2 days now I have tried to get assistance from dstv call center but no answer I've wasted R150 airtime calling the dstv consultant no answer... I wanted to them to clear error on my secondary decoder E143-4...yet we are paying but we can't even enjoy what we are paying for
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
30 Mar 2020, 19:18Hi Penelope,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply30 Mar 2020, 19:18
Official
Hi Penelope,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
30 Mar 2020, 21:50Dear Penelope,
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
Kindly note, your frustration is noted. Please provide us with either your customer number or smartcard number so that we can access your account and resolve the problem. The details you've provided does not yield any results.
Kind regards,
Dstv: Hello Peter Team
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
Kindly note, your frustration is noted. Please provide us with either your customer number or smartcard number so that we can access your account and resolve the problem. The details you've provided does not yield any results.
Kind regards,
Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply30 Mar 2020, 21:50
Official
Dear Penelope,
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
Kindly note, your frustration is noted. Please provide us with either your customer number or smartcard number so that we can access your account and resolve the problem. The details you've provided does not yield any results.
Kind regards,
Dstv: Hello Peter Team
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
Kindly note, your frustration is noted. Please provide us with either your customer number or smartcard number so that we can access your account and resolve the problem. The details you've provided does not yield any results.
Kind regards,
Dstv: Hello Peter Team
Best regards,