PK
Precious K

1 reviews | Active since May 2021

29 May 2021, 07:01

FIX THIS

Since I send a message on the 18/5/2021 19:35 for you to explain the charges i see on my statement and the reconnection fee also because my dstv was disconnected by the first lady at your call centre when I called for help now I'm being charged for her mistakes I pay my account according to the way I receive my statements and never had a problem before I've realised I'm not the only client complaining about your services lately I'm just tired with this fix your mess and don't include me in your drama because I do pay for my services Now my app shows the balance that I don't even understand because I paid for this month haai fix all this and stop being pain in my ass nxa You wait for me to complain here before I get your attention how exactly do you run your business Fix this mess you created

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 May 2021, 10:10
Official
Hi Precious, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team