BM
Bm M

1 reviews | Active since Aug 2012

22 Dec 2023, 13:13

Fix my subscription amount

I just spoke to siziphosethu and got cutoff, please call me back regarding my account subscription. I spoke to Milisa on 28 November and we had an agreement that I must pay the remaining R433,10, as the payment delay was not my fault, someone from dstv added extra premium of Disney that I know nothing of. You can trace the call for proof. I sent pop ar around 15:58 pm you can trace the call.

Can you fix my contract subscription to be R516, I can't be having hussles every month because you're messing up my account by adding things I know nothing of,I'm gatvol of this rediculous rat race.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Dec 2023, 13:19
Official
Hi Bm Motlotsi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
BM
Bm M's update22 Dec 2023, 18:07
Reviewer Update
Your agent Seabi buzzed me and lie he called me. Then sent an email that you fixed my account and I should pay R514 from now on every month, why my account is still showing R562, how the hell am I supposed to make payment ??
BM
Bm M's update23 Dec 2023, 10:29
Reviewer Update

I'm still waiting for the response on the below,why is my account not fixed like your response says? Why lie?