Fix my subscription amount

Item: DStv (MultiChoice)
Rating: 1
Author: Yolandi P

I have called DStv several times regarding this issue. I was put on the price lock package but they are still charging me for the premium package. Please fix this and refund me for the over charged amount.

Helpful (0)

Replies (3)

DStv (MultiChoice)'s replyOfficial

03 Feb 2020, 09:16

Dear Yolandi,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards, Dstv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply03 Feb 2020, 09:16

Official

Dear Yolandi,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards, Dstv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s replyOfficial

03 Feb 2020, 15:21

Hi Yolandi P,

On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our service.

Please be advised that your query has been escalated to Price Lock.

Feedback will be communicated as soon as we receive it.

Kindly contact us on *** should you need further assistance.

Kind regards
Ntando

Best regards,

DStv (MultiChoice)'s reply03 Feb 2020, 15:21

Official

Best regards,

Yolandi P's updateReviewer Update

07 Feb 2020, 07:03

Hi. When I getting feedback. This is ridiculous

Yolandi P's update07 Feb 2020, 07:03

Reviewer Update

Hi. When I getting feedback. This is ridiculous

Fix my subscription amount

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