Fix my bill

Hi DSTV, please fix the amount to pay on our DSTV we honestly cannot pay R1711 for a compact and a family access package, where will the money come from when you tell us this on the 23rd and we are supposed to be debited on the 28th? honestly we will rather cancel our subscription because this is ridiculous. customer ID is ***. Please rectify before the end of the day or else tomorrow we will not allow the debit to go through and will cancel ties with you guys