fix my account and Stop deactivating my services
<p>I have made a payment on the 28th and on the 29th I phoned to be upgraded to the Premier package and on the 30th again i made a call to be down graded back to Xtra.</p> <p> </p> <p>and that was the beginning of this nightmare that is not stopping.</p> <p>every second day I receive an sms that i owe R736, i have made numerous calls to your call centre and its getting me no where, its so excruciating that you deal with such *********** consultants who fail to ask relevant questions</p> <p> </p> <p>how can I can call and ask why my services have been disconnected if I have fa**** to make a payment?</p> <p>And that is followed by when did you make payment, surely with the money that we are paying you should have a system that makes it easier for both the agent and the customer to view such information.</p> <p> </p> <p>why do i have the beg guys i have paid</p>
Dear Tshepo
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Tshepo
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Mrs T Legwale
We apologies for the inconvenience caused. We've tried to contact you on your mobile number provided, however you were not available. Please be advised that we are busy investigating your account problem, feedback will be provided as soon as problem is resolve.
Regards
Nesta
Dear Mrs T Legwale
We apologies for the inconvenience caused. We've tried to contact you on your mobile number provided, however you were not available. Please be advised that we are busy investigating your account problem, feedback will be provided as soon as problem is resolve.
Regards
Nesta
thank you, can you please call me
thank you, can you please call me
