1 reviews | Active since Apr 2016
FIX IT ASAP
***7. I beg someone to just resolve this. You can't operate on exploiting clients. An issue sitting on your desk from the 5th of February. How many times did I forward the proof of payment (pdf) to keep getting a "please highlight and send pdf" . What a waste of time by Venecia M, then asked if the issue can be escalated to be met with a money driven "pay pay pay" attitude Phumelele M. How can you not fix a problem but demand payment, are not important payers? Business by client satisfaction should be your upmost priority. How did this client move from paying one decoder to 2 and being charged 2.6k then 1.9k? No one is interested in making sure the matter is fixed. Money was never an issue hence I paid the 2.6k just to watch DSTV in hopes that I could get clarity but, the phonelines are just another pandora's box. I swear being with DSTV is like being in Jumanji, it's one thing after the other. No systems in place we're better off with just streaming from other platforms and sticking to Netflix+Showmax+AmazonP.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
