1 reviews | Active since Dec 2016

01 Dec 2016, 17:57

First it was ***** now its high service charge

<p>I am deeply disappointed when I opened my account in december 2015 i struggled because someone had an account with my ID number it was sorted out but in february i was told i had 2 accounts then later on due to my studies i stopped paying dstv as i didnt have time for tv. Yesterday i wanted to reinstate my account after +\- 6 months and found that i owe dstv R 2999.00. The operator told me I will receive case number and reference number on my email. I checked today nothing on my emails. I'm bit worried that I accumulated so much debt when actually dstv suspended my services and for so long. The worse part of it I don't pay by debit order I pay cash. And I am sure all the months I was paying can be traced back as at some point I asked for my service to be reduced to R100.00. Please I do not want to end up with dstv blacklisting me or sending me their attorneys. Sort out my account its rediculus and dissapoiting.</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Dec 2016, 08:19
Official

Dear Annah

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team