1 reviews | Active since Dec 2016

01 Dec 2016, 18:08

First it was ***** now its high service charge

<p>I am disappointed in dstv when I opened my account December 2015 my ID was used for someone else. They managed to sort it out but in February I still had two accounts. I stopped paying due to my studies for +/- 6 months. Yesterday I tried to reinstate my account and found that I owe dstv R 2999.00. I don't have debit order with dstv only pay cash and by their rules when you don't pay you don't get services. How did I accumulate such debt when I did not have services. I am concerned that I will be blacklisted or dstv will send their attorneys for debts that I dont know. Please sort my account out as I don't want any inconveniences with dstv.</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Dec 2016, 08:20
Official

Dear Annah

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team