************ financial practices

I have spent the last 13 days on.phone calls with what is clearly the most pathetic call centre on the planet. Signed up for DSTV streaming and paid kn their website using a debit card. Service was activated almost immediately. Very next day it was disconnected and I've since been told by DSTV that a stamped bank statement is not proof of payment. This despite ABSA telling me on three separate phone calls that this is the only proof of payment method for a website transaction like this. I have received commitments from three different centre staff (Esona, Thuli and Abonga) that I will receive a call back and so far no call has been received. DSTV has essentially ****** R699 from me and is refusing to reconnect my subscription. I have reported this to the Financial Services Ombudsman and the Broadcasting Complaints Commission. Most pathetic service I've ever received. My 1 star rating here flatters to deceive. There was no option for zero stars.