MS
Michelle S
1 reviews | Active since Jan 2015
03 Feb 2015, 14:17
Finally got the call to get the DPP still waiting
Hi, I finally got called for the DPP deal after I put it on here that no one was getting back to me. I was approved on Friday but I havent been contacted by anyone. We cancelled our other package so we have no DSTV at the moment. Would really love to have this sorted ... Thank you
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DStv (MultiChoice)'s replyOfficial
04 Feb 2015, 10:15Hello Michelle0714,
It is with regret that we learn of the frustration and inconvenience you have experienced with your DPP decoder deal. Please accept our sincere apologies in this regard.
As per our telephonic conversation we confirm that we have escalated your complain to the relevant department for urgent assistance.
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your DPP decoder deal. Please accept our sincere apologies in this regard.
As per our telephonic conversation we confirm that we have escalated your complain to the relevant department for urgent assistance.
Regards
Nesta
DStv (MultiChoice)'s reply04 Feb 2015, 10:15
Official
Hello Michelle0714,
It is with regret that we learn of the frustration and inconvenience you have experienced with your DPP decoder deal. Please accept our sincere apologies in this regard.
As per our telephonic conversation we confirm that we have escalated your complain to the relevant department for urgent assistance.
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your DPP decoder deal. Please accept our sincere apologies in this regard.
As per our telephonic conversation we confirm that we have escalated your complain to the relevant department for urgent assistance.
Regards
Nesta