SH
Sunina H

1 reviews | Active since Feb 2012

09 Feb 2016, 14:29

Finally Exceptional Service

Previously it was almost impossible to have any queries resolved by the commercial dept via their preferred communication method- email. After 1 week I would still not receive a response. It was relatively faster to go into the branch.<br> <br> Now the commercial dept has turned around for the better, my emails re answered in less than 24 hours and my requests completed efficiently.<br> <br> Well done, hope they can keep it up.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Feb 2016, 11:47
Official
Hello suninah,

Thank you for taking the time to point out our service successes and failings .As we continually strive to improve our service, feedback such as yours is extremely valuable.

Once again thank you for the positive feedback.

Your support, and that of all our customers, is important to us.

Regards
Rupert

Best regards,