Fibre internet poor service

Multichoice cannot handle the number of cistomers they have; they recently withdrew fiber internet and just dumped the rest of the customers that still have contracts with them and still expect them to continue pay to the end of the contract without providing support when there is problems with connection. They will put you from pillar to post whe you have to report a faulty connection and expect you write emails and wait for 24 hours whilst they line is forever not working.