fiber service

I still say DSTV is useless and i would like to know who the HR is there cause you guys are hiring the most *********** staff ever... even never dealt with a company that has staff like DSTV. they can't even do the stupidest thing rite such as transferring a person to the correct department. i struggled from December to get fiber than 2 weeks back they delivered the rooter and now its standing like a vass in my house waiting on a stupid sim card im not sure if its coming from the moon or what. i called in now and again i tell the lady not to escalate nothing i need to speak to a manager does she not say she will not escalate me what she will do is send a mail to the department in question they will than call me back..... now with my knowledge in English is that not escalating my query. so they hire people who cnt speak proper English and also who can't transfer a stupid phone call. i will not waste my airtime anymore or my emails cause even your MD's PA is the same *********** never responded to my email really is this business. i want to close my dstv account including my 4 extra views and my 2 daughters also wants to close their accounts we rather move over to netflix and show max. get fiber from vuma. come and collect your stupid rooter. the lady i spoke to just cut my call by putting me on hold ever since so u hire rude people also. I've seen it all no thank you this is **** by fare really.