FESTIVE SEASON WITHOUT TV

<p>On 2016-12-27, I've swapped my SD decoder for the new X-PLORA 2 + X-TraView decoder (which comes as a package for R 1999, INCLUSIVE OF INSTALLATION.)</p> <p>I went to the Goodwood branch where both decoders were taken out of their boxes (IN FRONT OF ME), both devices were commissioned and activated (IN FRONT OF ME). I paid in cash, asked whether there were anything else I need to sign or do and, upon being politely answered "NO" by the sales agent, left for home. I did not receive any installation voucher or anything else.</p> <p> </p> <p>I have been waiting for DSTV to respond with their installer since 27 December. Nothing happened in terms of their "...24 hour..." installation turn-around time . I have been calling non-stop since then. NO INSTALLATION UP TO DATE.</p> <p> </p> <p>I was not informed upon purchase that I was supposed to get my own installer. My issue has been escalated so many times, I have lost count.</p> <p> </p> <p>Peter, please advise.....</p> <p> </p> <p>Regards</p> <p> </p> <p>John</p>