KL
Kegomoditswe L
1 reviews | Active since Sept 2021
13 Oct 2023, 21:13
Feeling very helpless 😣
I am very disappointed with multichoice. They said they ate attending to my matter on the 3rd of October till today no news from them and I still haven't received my pvr settings till now. Mind you I am on a 24 months price lock with them and it included pvr settings but now they are saying that I don't pay for pvr settings. I feel so helpless I don't know what to do anymore I'm even tired of calling them
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
13 Oct 2023, 22:25Hi Kegomoditswe Le****e,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply13 Oct 2023, 22:25
Official
Hi Kegomoditswe Le****e,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
14 Oct 2023, 19:35Hi Kegomoditswe Le****e,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly be advised that PVR access is activated on your account.
Kind regards
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly be advised that PVR access is activated on your account.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply14 Oct 2023, 19:35
Official
Hi Kegomoditswe Le****e,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly be advised that PVR access is activated on your account.
Kind regards
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly be advised that PVR access is activated on your account.
Kind regards
DStv: Hello Peter Team
Best regards,