Feeling ******

<p>Last month I did not pay my dstv because I knew I was going away for a month and that was July. Then when I came back I knew that I will have to pay R50 penalty and my monthly premium so I paid R419 for this month. My dstv was disconnected today then when I phoned the call centre I was told to pay R273 then when I asked them why? They told me that as from 1st of July till the 15th they never disconnect my dstv. What surprises me is that once you don't pay your dstv till the 3rd day of the month end they immediately disconnect your dstv.</p> <p> </p> <p><br />But now they telling me they never disconnect my dstv, but who gave them that permission? Nobody knows that the dstv was really on because I was away for a month and no one was at home and it was not playing? now dstv want me to pay R273 for those days that the dstv was connected. I was not aware that the dstv was still on and who's fault was it anyway? It's not my fault that they let dstv play until the 15th so why must I pay for something that was not even aware of? They failed to switch it off the dstv on their side now they want me to pay for their own mistake. Is it a new way of robbing people? Milking them for things they not responsible of. I'm very angry and annoyed with dstv. I cannot pay for something that I'm not responsible of.</p> <p> </p> <p><br />And on top of that they send me a message that says I must pay R415 so that they can reconnect my service of which I paid it on the 28 of July but today they disconnected my service again and they want me to pay R273 for their own mistakes and it's not fair.</p>