JS
Janine S
1 reviews | Active since Dec 2022
20 Dec 2022, 10:26
Feel ****** by DSTV
How is it possible that you have a DSTV decoder for years and suddenly ownership is transferred from an unknown person to another unknown person?
Contacted call Centre and they advised that we go into the store which we did with the physical proof of the decoder and just the body language of the consultants alone said they not going to assist.
After 2 hours of telling them the problem we left with a decoder that is not working and no assistance.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
20 Dec 2022, 11:29Hi Janine Smit,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply20 Dec 2022, 11:29
Official
Hi Janine Smit,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
JS
Janine S's updateReviewer Update
22 Dec 2022, 10:06Thank you for calling, but due to driving we agreed on a suitable time to be called back and that never happend.
We have decided to cancel all our subscriptions with DSTV, pointless sitting with a decoder and you can't do anything with it.
We have decided to cancel all our subscriptions with DSTV, pointless sitting with a decoder and you can't do anything with it.
JS
Janine S's update22 Dec 2022, 10:06
Reviewer Update
Thank you for calling, but due to driving we agreed on a suitable time to be called back and that never happend.
We have decided to cancel all our subscriptions with DSTV, pointless sitting with a decoder and you can't do anything with it.
We have decided to cancel all our subscriptions with DSTV, pointless sitting with a decoder and you can't do anything with it.