Feel cheated
<p>I'm spending over R700 a month on dstv premium and for what to watch the same movies over and over again every week its the same thing I feel cheated I don't know if this is a tactic for us as clients to use box office the same movies are playing on 2 different channels what a waste of money</p>
Dear Raeez Mayer
We understand that you find repeats frustrating. The main reason programmes are repeated is to give people a chance to see something they might have missed. Or to record on their PVRs a show they might have missed.
Different channels have different levels of repeats. Premium customers will see content that they had access to a few months ago, repeated later on channels that are open to customers on other packages like DStv Compact.
Some channels also have programming block of six or eight hours. This means that the same block of programmes will repeat either four (for six hour blocks) or three (for eight hour blocks) times during the course of a day.
There is also a limit on how much new content is produced every year. A single channel broadcasting 24 hours a day needs 8760 hours of content a year. In comparison, Hollywood only makes about 600 new English-language movies every year, which equates to only about 1200 hours of movies. This means that there will always be older content that plays.
Having said that, there is a lot of new content available on a weekly basis. We highly recommend to use the various tools we've made available find out what is on.
Further we have escalated your enquiry to high management for consideration. Thank you for taking your time to contact us.
Regards
Elna
Best regards,
Dear Raeez Mayer
We understand that you find repeats frustrating. The main reason programmes are repeated is to give people a chance to see something they might have missed. Or to record on their PVRs a show they might have missed.
Different channels have different levels of repeats. Premium customers will see content that they had access to a few months ago, repeated later on channels that are open to customers on other packages like DStv Compact.
Some channels also have programming block of six or eight hours. This means that the same block of programmes will repeat either four (for six hour blocks) or three (for eight hour blocks) times during the course of a day.
There is also a limit on how much new content is produced every year. A single channel broadcasting 24 hours a day needs 8760 hours of content a year. In comparison, Hollywood only makes about 600 new English-language movies every year, which equates to only about 1200 hours of movies. This means that there will always be older content that plays.
Having said that, there is a lot of new content available on a weekly basis. We highly recommend to use the various tools we've made available find out what is on.
Further we have escalated your enquiry to high management for consideration. Thank you for taking your time to contact us.
Regards
Elna
Best regards,
Good day elna thank you very much for your automated response we as multichoice clients are being ****** how many times can you play the same thing over and over agen I really think its a waste of money if this is the case multichoice shouldn't be charging people R800 a month to watch the same ****
Good day elna thank you very much for your automated response we as multichoice clients are being ****** how many times can you play the same thing over and over agen I really think its a waste of money if this is the case multichoice shouldn't be charging people R800 a month to watch the same ****
