CL
Cronje L

1 reviews | Active since Jan 2017

20 Jan 2017, 23:43

Feedback on declined application for DSTV Pricelock plan

<p>As in my previous review, I would like to add the following feedback given by DSTV. On Thursday 19 January 2017 I received a call from one of the companies employees and we had a talk about my review on this forum aswell as the countless emails that I have written to them. </p> <p>The same story of why it was declined and the same reasons given. When I asked the guy on the phone to speak to someone that can make decisions on this and explaining again my feelings towards the company his reply was that he can not help me but will take it further. It is now a day later and still no reply from them.</p> <p>I think they just don't feel a flying hen about their clients. </p> <p>I think they are arrogant, and self centred idiots and they are just chasing money. </p> <p>They mislead the public with there adverts and feel zero fir there long time customers </p> <p> </p> <p>DSTV YOU REALLY SUC****!</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Jan 2017, 08:09
Official

Good day Cronje Van Loggerenberg

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Jan 2017, 09:28
Official

Good day Cronje Van Loggerenberg

Our records indicate that you have been contacted by one or our Price lock consultants that explained the vetting process and as to why your application was declined.

In view of your correspondence we have escalated your request to Price Lock department for a manager to give you a call and assist you accordingly.

Kind regards

Rupert

Best regards,