bL
beverly L
1 reviews | Active since Nov 2010
15 Apr 2015, 18:42
feedback
I called today, to remove a debit order from my account and I was told that I will receive a call within an hour to confirm changes. It's been 5 Hours now, still waiting<br> Poor, poor service.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
16 Apr 2015, 13:13Hello ledimob,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm that we have changed your method of payment to Cash as requested in your e mail.
Please be advised that your account is payable on the 25 of every month and your next invoice date is on the 25 of April 2015.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm that we have changed your method of payment to Cash as requested in your e mail.
Please be advised that your account is payable on the 25 of every month and your next invoice date is on the 25 of April 2015.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply16 Apr 2015, 13:13
Official
Hello ledimob,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm that we have changed your method of payment to Cash as requested in your e mail.
Please be advised that your account is payable on the 25 of every month and your next invoice date is on the 25 of April 2015.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm that we have changed your method of payment to Cash as requested in your e mail.
Please be advised that your account is payable on the 25 of every month and your next invoice date is on the 25 of April 2015.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,