DM
Dalene M
1 reviews | Active since Jun 2015
11 Mar 2016, 16:20
FEED-UP with incofmpetent staff @ multichoice
call centre agents dropping calls after having being on the line for over 15 minutes!!!!<br> agents unable to resolve my issues timeously!!!!<br> <br> SERVICES PAID FOR YET STILL MY DSTV WALKA NOT WORKING!!!!<br> DSTV EXPLORA NOT LOADING?WORKING AS IT SHOULD!!!<br> <br> WE'RE HAVING A REAL **** EXPERIENCE, *** MULTICHOICE???<br> <br> TIRED OF CALLING AND GETTING *** SERVICE<br> <br> CAN A SENIOR, PLEASE CONTACT US!<br>
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
13 Mar 2016, 13:01Hello Witts end,
Thank you for taking our call today. Please accept our apology for the delayed response and the poor customer experience.
As discussed, we have requested our technical team to contact you for further assistance. Kindly expect a call from them in the evening.
We sincerely apologise for the inconvenience caused in this regard.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today. Please accept our apology for the delayed response and the poor customer experience.
As discussed, we have requested our technical team to contact you for further assistance. Kindly expect a call from them in the evening.
We sincerely apologise for the inconvenience caused in this regard.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply13 Mar 2016, 13:01
Official
Hello Witts end,
Thank you for taking our call today. Please accept our apology for the delayed response and the poor customer experience.
As discussed, we have requested our technical team to contact you for further assistance. Kindly expect a call from them in the evening.
We sincerely apologise for the inconvenience caused in this regard.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today. Please accept our apology for the delayed response and the poor customer experience.
As discussed, we have requested our technical team to contact you for further assistance. Kindly expect a call from them in the evening.
We sincerely apologise for the inconvenience caused in this regard.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah