Fed up with poor service

Dstv has the worst customer service ever have been calling them everyday for the past week still no help I paid my account on the 16th via internet banking yet they keep switching my account off and for some weird reason my account is now double the amount owing when I call they tell me that they charge me per day for viewing yet my monthly subscription has been paid I've called sent proof of payment still no luck I just want my money back and to cancel my subscription since I'm not needed as a customer its pointless having your tv turned off all the time and one off the call centre agents by snegugu in Durban putted me on hold for 50mins until I hanged up I'm really fed up ..