Fed up with multichoice

I am fed up with multichoice It started by activating my extra view till today I dont have communication to my secondary decoder.

I called about 20 times with my airtime and still no help. I ended up going to the multichoice walk in centre and took in both decoders. My brand new explorer which was new was swapped because I was told it has been reset too many times. They gave me another one and when I for home it wasn't working. I had to go back to the Centurion walk in centre and I had to report the swapped decoder. I got home 3rd time its still not working. I pressed something it needed up working. Now today I see that I cannot catch up and get an error that the catch up is not available in this country.

Multichoice I'm really fed up and broke because of your up and downs. Fix my settings please