DV
David V

1 reviews | Active since Dec 2016

08 Dec 2016, 09:42

Fed-up with Multi-choice

<p>I have been having issues with my DSTV Explorer for about 2 months now and to date nobody from the call centre has been able to assist me. I have made numourous of phone calls (12) to the call centre and they keep promising me that they would have there technical department call me back. I have not been able to access my Box Office movies or my catch up or being able to record anything. My decoder keeps giving me a 101-29 error with a message saying that this is not a PVR Decoder. Quite honestly i am fed up with this. I am a premium customer and paying the premium rates every month but i am not getting the service that i should be getting. I need help!!!</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Dec 2016, 10:25
Official

Dear David

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

Best regards,