MM
Malehlohonolo M
1 reviews | Active since Dec 2015
18 May 2021, 07:56
Fed up with Dstv
I have been waiting for the decoder explora price lock it's been 3 months now and it hasn't been delivered to our surprise you have already started billing us, now our services are disconnected again for the 3rd time we have been explaining that we haven't received the decoder why are we being billed on something we haven't received? *** Manini Ruth Sekute
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
18 May 2021, 09:11Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply18 May 2021, 09:11
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
MM
Malehlohonolo M's updateReviewer Update
23 May 2021, 11:18I had a very helpful conves
MM
Malehlohonolo M's update23 May 2021, 11:18
Reviewer Update
I had a very helpful conves
MM
Malehlohonolo M's updateReviewer Update
23 May 2021, 11:22I had a very helpful conversation with Ntando he then said he will reconcile the account and that he is escalating to the installation team,we received a sms notification saying the installation is scheduled for yesterday and no one called or came and today the services are suspended again, I don't know what to do anymore
MM
Malehlohonolo M's update23 May 2021, 11:22
Reviewer Update
I had a very helpful conversation with Ntando he then said he will reconcile the account and that he is escalating to the installation team,we received a sms notification saying the installation is scheduled for yesterday and no one called or came and today the services are suspended again, I don't know what to do anymore
MM
Malehlohonolo M's updateReviewer Update
27 May 2021, 10:39The account is still a mess and the services are suspended again, *** Is happening???
MM
Malehlohonolo M's update27 May 2021, 10:39
Reviewer Update
The account is still a mess and the services are suspended again, *** Is happening???