1 reviews | Active since May 2014
FED UP WITH DSTV
Good day DSTV me again why must we pay separately now for access fee even though we take out the Price Lock contract which includes access fee,I tried to upgrade from Compact Contract which I was paying R504 every month to Compact plus of R629 including access fee but your agents say that we must pay separately for access fee it is something I never experienced before after all the years with DSTV so I asked that they must rather leave me on the Compact Contract because I am not going to pay R749 for Compact plus contract with access fee.And now your system says I must pay R700 and I already paid my account for this morning,I you can not assist me and put me back on the my Compact Contract whereby I was paying R504 every month including access fee which I have 2 decoders with all functionalities I would humbly request that you must cancel my services I am fed up with DSTV seriously 😒.
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
