Fed up with DStv

Late last year I took out a price lock contract deal with DStv, the agreed amount was R499 since it was a black Friday deal, it included free installation, xtraview and an explorer.

2 months back, I was overcharged and contacted them countless times to rectify the issue. I then decided to write a review here and finally the issue was sorted.

Last month I received a voucher from dstv to moved from Compact to Compact plus at their cost. The voucher was meant from 15 July - 15 August. To my surprise I paid R539 in July instead of R499 that we agreed on. Now I am getting a bill on R773, and I am being told that I am on decoder only contract.

All this doesn't make sense, I have sent screenshot to Facebook team explaining but they are not helping.

I cursed the day I took out the explorer, each time I have to pay there should be problems.

They are telling me that I am on an explorer contract for R259. Who's sane who can pay a contract for 24 months of R259 + R409 for subscription and xtraview. There reason behind taking the R499 deal it was because it was affordable.