FED UP CUSTOMER

Good day

It’s been a total regret for me to be a customer for DSTV.

I have called, e-mailed. Did everything in my best power to get proper service.

Today I was trying to make a payment and came to a halt to see that my account is on R2011.00

How in the hell can this be, I upgraded to premium and now I am expected to pay for compact and premium.

Please cancel my account as this is not worth having. I am highly annoyed with the service.

First you guys do not debit when the account should be debited, then I have to call and asks what’s happening and I still wait from a call from Jacob Rammusa. You claim to be in management but show no leadership as you clearly don’t care about your customers. And why do I get charged for penalties when it clearly shows in my statement that there was no attempt to do a debit order.

Your accounts department really needs training on how to do their accounts.

If anyone cares please contact me on ********** .