fed up

<p>Good afternoon</p> <p>I'm sending this letter requesting help with Multichoice becaues I'm not getting no response from them.</p> <p>My problem with them is that i have been a customer of theirs for 28 years and they are just not interested in assisting in any way.</p> <p>In January 2016 my decoder decided not to work anymore.</p> <p>I went to Multichoice with the decoder and they advised me to purchase a new one which i did, they set my decoder but did not put the whole bouquet back onto the program. The original which i purchsed in June 1988 was the Easy View Bouquet which had Rai Italia on it.</p> <p>My problem is i cannot get across to anyone at Mulltichoice that I did not change the bouquet my decoder was the problem. i find it very unfair that they will not put that channel back on to the bouquet.</p> <p>I really will appreciate it if you could assist me in some way</p> <p>hoping to hear from you soon.</p> <p> </p>