FED UP

I have had numerous issues with DSTV/Box office- But let's start with the issue at hand.....I have been battling with getting a debit order run on my account since I got DSTV. eventually someone somewhere as Multi choice had a moment and Whooola--Debit order run August...In September while away on holiday I forgot about the debit order and paid my account via EFT...I was advised by the Call center agent to reverse my Debit order as it can take 40days to refund. so that's what I did. A week or so later my service got disconnected-when I phone it was due to R22 that no one knows where it came from the lady advised she will reconnect and take the R22 with October debit order. Sooo Today I got a msg my service again is suspended and I must pay outstanding fees to reconnect, after phoning the call center lady advise that my account is still up and running but with the given msg I should rather pay as it might be disconnected... NOW I've paid this R22- although its not even showing on DSTV Self Service??I advised the Call center Lady - If my DSTV service is disconnected I am going to cancel my account.