February Subscription R2042.00 in one amount

I wrote to Hello Peter on 4/2 at 11.52am and got a response from Multichoice(Nesta) on 5/2 at 8.52, stating \We have escalated your query to the DPP department to assist you directly with your complain and concerns. We would like to sincerely apologise for the delay and any inconvenience caused."<br> I sent 2 emails to multichoice (Ref ***) on 4/2 at 16.57 and again on 6/2 at 09.49 and got a response from Clifford Magubane also stating the query had been escalated.<br> <br> To date I have received NO FEEDBACK at all. <br> <br> These responses are obviously merely to shut us up as nothing has transpired."""