TT
Thapelo T
1 reviews | Active since Nov 2017
01 Jul 2020, 19:02
faulty decoders
initialy I had an dstv eplora 3 decoder, It gave me a problem of switching itself off then it would say memory full. went to multichoice in karenpark, now in amadasig 3times, they kept on formating it until they decided to give me a new one. a week later that new decoder started giving me an error "ra" on display and I would loose all my recordings, sent it back, was formarted, still gave the same error. Now they gave me the new expora 3 decoder, I can't use catch up and boxoffice, I sent it back again, they told me its working fine, when I got home I'm still facing the same problem
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
01 Jul 2020, 19:26Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply01 Jul 2020, 19:26
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
TT
Thapelo T's updateReviewer Update
02 Jul 2020, 12:31all along I could view catch up and box office, why is it only when I'm using the new explora 3 it's giving me problems. regarding the phone call, you only tried me once, this show your seriousness of you stuff regarding my issue. Still not satisfied, and how can you ask me to change my review if I'm still experiencing the same problem
TT
Thapelo T's update02 Jul 2020, 12:31
Reviewer Update
all along I could view catch up and box office, why is it only when I'm using the new explora 3 it's giving me problems. regarding the phone call, you only tried me once, this show your seriousness of you stuff regarding my issue. Still not satisfied, and how can you ask me to change my review if I'm still experiencing the same problem
TT
Thapelo T's updateReviewer Update
02 Jul 2020, 12:43and I have checked my for software updates, my system has the latest updated. Ive also disconnected the cable and back on, still no changes
TT
Thapelo T's update02 Jul 2020, 12:43
Reviewer Update
and I have checked my for software updates, my system has the latest updated. Ive also disconnected the cable and back on, still no changes