KN
Kwanele N
1 reviews | Active since Nov 2019
10 Feb 2021, 15:53
Faulty Decoders
We went to a Dstv Maponya mall to replace our old decoder started having technical issues of just switching itself off whilst we are watching, we were given another decoder which then does the very same thing.
I personally think your latest decoders are really flawed.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
10 Feb 2021, 16:13Hi Kwanele Nkosi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply10 Feb 2021, 16:13
Official
Hi Kwanele Nkosi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
KN
Kwanele N's updateReviewer Update
11 Feb 2021, 16:56Hi,
One of your consultants called me, and i asked him to call me later as i had to rush to a meeting, when he called he was very quick to hang up.
To add to my misery the replaced decoder is no longer functional but yet again i will still be required to pay for the service at the end of the month. I would really appreciate it if someone calls me again and maybe provide me with a solution as my family remains frustrated by this.
One of your consultants called me, and i asked him to call me later as i had to rush to a meeting, when he called he was very quick to hang up.
To add to my misery the replaced decoder is no longer functional but yet again i will still be required to pay for the service at the end of the month. I would really appreciate it if someone calls me again and maybe provide me with a solution as my family remains frustrated by this.
KN
Kwanele N's update11 Feb 2021, 16:56
Reviewer Update
Hi,
One of your consultants called me, and i asked him to call me later as i had to rush to a meeting, when he called he was very quick to hang up.
To add to my misery the replaced decoder is no longer functional but yet again i will still be required to pay for the service at the end of the month. I would really appreciate it if someone calls me again and maybe provide me with a solution as my family remains frustrated by this.
One of your consultants called me, and i asked him to call me later as i had to rush to a meeting, when he called he was very quick to hang up.
To add to my misery the replaced decoder is no longer functional but yet again i will still be required to pay for the service at the end of the month. I would really appreciate it if someone calls me again and maybe provide me with a solution as my family remains frustrated by this.