DM
Dolf M

1 reviews | Active since Jun 2022

08 Jun 2022, 15:43

Faulty decoder - no way of getting refunded

Bought a Explora Ultra from Takealot - Unit was faulty, returned it to Takealot. Informed that Multichoice handles the returns. Contacted Customer Care, were instructed to take it to the WalkIn Centre in Centurion Mall. Found out that it closed down 3 years ago - How do I get my money back?

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Jun 2022, 17:18
Official
Hi , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team