SS
Semakaleng S
1 reviews | Active since Feb 2019
27 Feb 2024, 21:07
Faulty decoder
I dont know how many times has my dad sent me and my brother to multuchoice in Ranburg and DSTV in Jabulani Mall in connection with the explora decoder that is not working due to the hard drive being full or Faulty how no one knows and other funny part is that there's no recordings on the decoder amd im expected to pay R769 every month for a decoder that is not service the purpose
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
27 Feb 2024, 21:33Hi Semakaleng,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply27 Feb 2024, 21:33
Official
Hi Semakaleng,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
28 Feb 2024, 13:15Hi Semakaleng,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Unfortubatley, a hard drive error means that there's somthing wrong physically with a decoder heance it should be brought in for testing. Please bring the decoder in so that we can test the decoder.
Kind regards
DStv: Hello Peter Team
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Unfortubatley, a hard drive error means that there's somthing wrong physically with a decoder heance it should be brought in for testing. Please bring the decoder in so that we can test the decoder.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply28 Feb 2024, 13:15
Official
Hi Semakaleng,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Unfortubatley, a hard drive error means that there's somthing wrong physically with a decoder heance it should be brought in for testing. Please bring the decoder in so that we can test the decoder.
Kind regards
DStv: Hello Peter Team
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Unfortubatley, a hard drive error means that there's somthing wrong physically with a decoder heance it should be brought in for testing. Please bring the decoder in so that we can test the decoder.
Kind regards
DStv: Hello Peter Team
Best regards,
SS
Semakaleng S's updateReviewer Update
28 Feb 2024, 19:42This is what i am talking about i must always go to one of your branches for decoder issues i now believe that i have been given second hand decoders
SS
Semakaleng S's update28 Feb 2024, 19:42
Reviewer Update
This is what i am talking about i must always go to one of your branches for decoder issues i now believe that i have been given second hand decoders