FAULTY

Worst service provider ever. Wait for the explora decoder for a month for approval and delivery - thus already being a premium subscriber. Delivered on Friday. Got an installer and after testing and trying the brand new decoder is faulty. Now Dstv expects me to bring it back for testing. What? and now DSTV Multichoice want to charge me for a repair fee. You can come take your faulty decoder and pay back my adhoc fee that I have paid to get the upgrade. I am done with dstv. I logged two calls now to have this sorted out and no one is able or is bothered to help. I have even tried to get assistance of the FB page but still nothing. My current installation of the Premium now also does not work correctly after this new installation by YOUR APPROVED INSTALLERS> I expect someone to come correct this nonsense ASAP.