Falsey information , Pathetic Service

End of July was offered Explora3 with the benefits of showmax, catchup etc for R169×24 monthsb I accepted the offer based on the benefits, am currently on R529 premium, Decoder delivered, after 2 days the installer came however advised should i need those benefits have to pay additional.amount of R99, was shocked as I only accepted the offer based on the benefits, should i needed explora3 would went to retailer to buy cash less than R2k, please revert to our telephonic conversation. On the 6th my account was suspended due having 2 customer number, I made a payment to old customer no before the explor3 can be installed. I called callcentre for the assistance, Spoke to Bulela and advised that was charged for Joox R50?, called again spoke to Unisshrana Nooj advised have to make another payment for my account to be unsuspended. It couldnt make sense I asked to speak to manager Fiola Naranisamy who couldnt assist me at all, advising that have to wait for 24hrs for my account to be allocated to the new customer number, what a pathetic service got from her, she transferred my call back to the consultant without advising and apologising. Am on Compact Plus R529 however i had to pay R732 to view channels. Am so very annoyed and diagusted with DSTV. Unprofessional managers and consultants. I regret accepting offer for 169×24 months as it was falsey sold to me and creating so much problems and costing fortunes.