SM
Sothoane M

1 reviews | Active since May 2020

04 Sept 2020, 11:51

Falsely advertising reping custommer their benefits

Please help i would like to know on how multichoice operate i have just upgraded from access to farmily there is one channel they refuse to put on and it has been like this for some time or ayear channel 300 for kids they dont even bother to call to explain they just send you an email, to say they will correct it since January this year up to now still the same i demand answers from phone call not email to eplain y this channel is to playing and y is it still on online package.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Sept 2020, 11:57
Official
Hi Sothoane, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
SM
Sothoane M's update04 Sept 2020, 12:07
Reviewer Update
I also was not aware of the channel 303 and channel 304 under farmily package is not playing can someone help and eplain y?