Falsely advertise or promote items

I was on a basic R99 package which is good enough for my basic viewing. I can justify the repeats etc. I get an sms saying that if I upgrade to the higher normally R235 package before March, I can get it for R189 per month. This to me was reasonable and so I upgraded. Well I was billed the normal R235 and the billing dept say they have no record of the sms sent to me. So typical or poor excuse. Well I have downgraded to the R99 package again as you are con artists who falsely advertise or promote items