PK
Preetham K
1 reviews | Active since Apr 2014
04 Jul 2023, 08:45
FALSE PROMISES, LIES AND INCOMPETENCE
3rd time now, they can't get my billing accurate. Two escalation consultants have made false promises by offering 'credits', which has not made any difference because I am still being debited invalid amounts.
@ Danisile Sokela and Dudu Mthembu from Multichoice, if you cannot resolve this and refuse to give me your superior's contact information, I will not hesitate to come to your head office in Randburg and demand their attention.
It is not my fault that you and your organization's employees are ***********.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
04 Jul 2023, 09:05Hi Preetham,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Jul 2023, 09:05
Official
Hi Preetham,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
PK
Preetham K's updateReviewer Update
04 Jul 2023, 16:48Once again, you have not taken the time to understand the escalation. Your credit does not work, because it is not being offset against the debt order. I would like you to refund me the R833 into my bank account.
PK
Preetham K's update04 Jul 2023, 16:48
Reviewer Update
Once again, you have not taken the time to understand the escalation. Your credit does not work, because it is not being offset against the debt order. I would like you to refund me the R833 into my bank account.
PK
Preetham K's updateReviewer Update
05 Jul 2023, 12:30When can I expect a call back here? Please call me today!
PK
Preetham K's update05 Jul 2023, 12:30
Reviewer Update
When can I expect a call back here? Please call me today!