TM
Tshepo M

1 reviews | Active since Apr 2012

26 Jan 2023, 10:09

False promises

I've been a dstv client for over 10 years and it seems like they are tired of my money. I've been calling them for more than 2 weeks trying to make an addition to my package. They keep telling me that my matter has been escalated and someone will call me back within 24 hours. I lost count of the 24hrs that have passed. This is really ridiculous.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jan 2023, 11:31
Official
Hi Tshepo ,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
TM
Tshepo M's update30 Jan 2023, 08:27
Reviewer Update
It's been 4 days and I haven't heard any response. Is anyone even attending to my complaint...?