False Outstanding Payment on Transunion Report

Dear DSTV, <br> <br> I received my recent Transunion credit report which reflects that I have a current balance of R1369 that is outstanding for Multichoice, but this is incorrect as I do not owe Multichoice any amount and I am really disgusted by this untrue, inaccurate and improper claim reflecting on my Credit Report. <br> <br> I have tried phoning Multichoice call center but I could not tolerate been kept on hold and been transferred from one department to the other, as it seems the staffs are not well equipped to treat my query, and i can't continue to waste my sweat-earned money on airtime to clear this matter since the lines are not toll free . <br> <br> I want this matter resolved ASAP according to the National Credit Act ( 7 days), otherwise I will be taking another angle to this approach because this has been very detrimental to me and every of my recent credit applications have been turned down because of this matter on my Credit Report. <br> <br> I really require an update of my report accordingly ASAP and would appreciate a prompt resolve. <br> <br> Just to add to this email, I am still an active subscriber of multichoice with my accounts up to date. I also have my account on pre-paid so I don't understand