False, misleading and deceptive representation

We have had issues with our mnet decoder since the 1/1/16. We made numerous calls to your call centre and visited your walk in centres 4 times! I was told the decoder is faulty I need to get a new one. We got a 2nd hand decoder and did the change of ownership as I was told by another one of your consultants. When we phoned again to do the change of ownership we were told that they can do the change of ownership but can't activate the mnet service as the Mnet analogue systems is not working anymore! Then I was advised by another consultant that I have the option to switch over to DSTV or GoTV route. GoTv I just buy the decoder and antenna and my mnet will be activated on there! Which I have done paid R1300 the decoder, antenna and installation. Still no Mnet! We have been paying for no service on Mnet since Jan2016. I was again advised oh sorry we made a mistake the mnet on GoTV is still not implemented. Then I spoke to Lerato Mareke - a supervisors,who then advised me on 30/03/2016 that they can do it she just assisted a customer with the same problem the day before? Tech dept advised her it is not implemented??? Im taking this to the CPA!!<br> <br> This is still not sorted out!