SD
Samantha D

1 reviews | Active since Jun 2021

06 Apr 2023, 10:31

False marketing

Last month I received a promotional sis from multichoice to reconnect my service at R199 for 3 months. I took up the offer paid the fee and reconnected the service. Month end of March received a bill of R456, I phone the call centre only to be told that in order to receive the promotion I must pay this R456 but I had no payments due after reconnecting my service. This is definitely unacceptable false marketing and a *******.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Apr 2023, 12:33
Official
Hi Samantha,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team