SD
Samantha D
1 reviews | Active since Jun 2021
06 Apr 2023, 10:31
False marketing
Last month I received a promotional sis from multichoice to reconnect my service at R199 for 3 months. I took up the offer paid the fee and reconnected the service. Month end of March received a bill of R456, I phone the call centre only to be told that in order to receive the promotion I must pay this R456 but I had no payments due after reconnecting my service. This is definitely unacceptable false marketing and a *******.
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
06 Apr 2023, 12:33Hi Samantha,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply06 Apr 2023, 12:33
Official
Hi Samantha,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
