PS
Pelaelo S
1 reviews | Active since Apr 2012
06 Mar 2021, 00:00
FALSE AND MISLEADING CORPORATION
It is truly disingenuous for DSTV to still advertise and rout showmax as a free or included option to Premium subscribers. We have been Premium subscribers since inception and where forced to pay an additional R100 per month for showmax. So Multichoice STOP WITH ALL YOUR LIES.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
06 Mar 2021, 08:27Hi Pelaelo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply06 Mar 2021, 08:27
Official
Hi Pelaelo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
PS
Pelaelo S's updateReviewer Update
08 Mar 2021, 21:06It seems our concerns are still ignored by Multichoice and not given any sort of urgency nor any acknowledgement for their DECEIPT. We have been Premium Subscribers paid in full on time never had a suspension for more then 8years but when we subscribed last March for Showmax, Dustin(sic) ordered us to pay a R100 extra and told us Premium subscribers must now pay as everyone as its a new rule. This according to Multichoice's recent advertising constitutes *****.
PS
Pelaelo S's update08 Mar 2021, 21:06
Reviewer Update
It seems our concerns are still ignored by Multichoice and not given any sort of urgency nor any acknowledgement for their DECEIPT. We have been Premium Subscribers paid in full on time never had a suspension for more then 8years but when we subscribed last March for Showmax, Dustin(sic) ordered us to pay a R100 extra and told us Premium subscribers must now pay as everyone as its a new rule. This according to Multichoice's recent advertising constitutes *****.
PS
Pelaelo S's updateReviewer Update
09 Mar 2021, 13:54I wish to sincerely thank Cynthia at DStv for her thorough explanation and follow up. I believe at times all it takes is for one to go the extra mile by doing their job. Cynthia thank you for your assistance and clearing up the confusion. Best regards.
PS
Pelaelo S's update09 Mar 2021, 13:54
Reviewer Update
I wish to sincerely thank Cynthia at DStv for her thorough explanation and follow up. I believe at times all it takes is for one to go the extra mile by doing their job. Cynthia thank you for your assistance and clearing up the confusion. Best regards.