DG
Donovan G

1 reviews | Active since Jul 2010

20 Jul 2022, 07:20

False and empty DSTV promise

17 May 2022 the dawn of Disney+ in SA, DSTV sends communication to us their awesome customers... Comms state 3 months of Disney+ subscription on them... 2 months down the line service is suspended, according to them 17 May to 17 July is 3 months... Yet another case of treating your customers like fools DSTV.... Can you wake up .... I called to have this resolved, spent 25minutes on the call only to receive yet another empty promise from you... Pathetic to say the least.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Jul 2022, 07:34
Official
Hi Donovan, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team 

Best regards,

DG
Donovan G's update20 Jul 2022, 08:21
Reviewer Update
What happened to the call I made to your call centre, they said this was going to be resolved... 72 hours later still nothing... I'm certain you can do much better!