FALSE ADVERTI*****T

False ADVERTISERMENT

i received an email that i must come back to DSTV by paying R250 and when i clicked come back it said i must pay R30.34 and i went to pay it cash at a local shop. immediately after paying i rebooted the decoder but it still said channel blocked. i called the Multichoice helpline and Kegan/Kevin said i must pay +-R450 which i did explain to him that i got the offer of R30,34 why should i pay R450 while the link said pay less than that. He was not even keen to hear what i said instead he put me on hold and come after 5 minutes to tell me that R450 or no connection. what is confusing me is that i did not have a problem paying R250 but why attractant me with a good offer of R30.34 until the 01 August and come back and say R450, why is it that what i see on my internet the agent cannot see. WHY THE FALSE ADVERTI*****T?

My account is (**********9) Amount to pay: R 30,34

Cellphone number : **********

i wish i could forward the screenshot of amount due from your website.

Instant EFT Credit card Masterpass Zapper Snapscan Debit order Nedbank Money THIS WERE THE OPTION I GOT TO PAY THE R30.34

WHAT IS FRUSTRATING IS THE FACT THAT I HAVE TO CALL YOUR CONTACT CENTER WITH NO LUCK AND I DID SENT YOU THE SCREENSHOT AS PROVE OF THE AMOUNT REQUESTED BY YOUR WEBSITE BUT NO RESPOND. WHY IS IT THAT YOUR CALL CENTER KEEP ON SAYING THAT THE MATTER HAS BEEN ESCALATED BUT AND WAIT FOR 24HOURS BUT YOU NEVER GET BACK TO ME?